Volume 3, Issue 1, March 2016
| Table of Contents | |
|---|---|
| President's Message | 5 |
| A New Framework for Selecting Composite Indicators to Assess Sustainability of a Destination Elham Falatooni, Willem Selen and Don Kerr | 7 |
| The Service Industry and the "Moment of Truth": The Quest for the Holy Grail Sam Sarpong | 25 |
| Predictors of Daily Deal Customers’ Loyalty in the Restaurant Industry Jue Huang, Chun-yu Yang and Lingli Yuan | 41 |
| Territorial Development and Amazon Integration: A New Management Perspective on the Tri-border between Peru, Brazil and Bolivia Roberto Chiarella Quinhoes | 53 |
| Announcements | 75 |
| Cover | |